Privacy and Personal Information Policy


Maluuba is committed to protecting the personal information, in any form, of all current, past or potential employees, clients, suppliers and other business partners.


This policy applies to all Maluuba employees and business partners.


Defining Personal Information

Personal Information is defined as information, in any form, about an identifiable individual, and includes:

  • age, name, ID numbers, income, ethnic origin
  • opinions, evaluations, comments, social status, or disciplinary actions; and
  • employee files, credit records, loan records, medical records, existence of a dispute.



Personal information does not include:

  • Business contact information including name, title, business address, telephone number or email addresses that is collected, used or disclosed solely for the purpose of communicating with a person in relation to their employment or business.
  • An individual's collection, use or disclosure of personal information strictly for personal purposes (e.g. personal greeting card list).


How Personal Information is Used

We may use Personal Information in the course of providing employment, and in the course of doing business with our business partners. We comply with our clients’ requirements for Personal Information and data collection, when we receive Personal Information from them.


Protecting Personal Information

Maluuba commits to:

  • Limiting the collection of personal information only to what is required for business purposes.
  • Ensuring that we have consent when collecting, using or disclosing Personal Information.
  • Not transferring Personal Information to a third party where there is no consent.
  • Only using Personal Information for the purposes for which it was collected.
  • Allowing individuals to access their own Personal Information on request and to challenge its accuracy.
  • Protecting Personal Information, in any form, against loss or theft.
  • Addressing any questions or complaints received regarding our collection or use of Personal Information.


Other countries

  • Information we collect, including Personal Information, may be transferred to, processed and stored in Canada, the United States, or other countries.


Privacy Officer

Maluuba has designated a Privacy Officer. The responsibilities associated with this role include:

  • Managing Maluuba’s personal information handling practices.
  • Managing policies and procedures to protect personal information.
  • Answering any questions and receiving and investigating any complaints about Maluuba’s Privacy and Personal Information policy or practices.


Contact Information

Please address questions, comments, and requests about this Privacy Policy to:


Attention: Privacy Officer

Maluuba Inc.140 Columbia St. W,

Waterloo, Ontario, Canada N2L 3K8